Frequently Asked Questions
1. General Questions
What products do you offer on your site?
Houszy is a Big Brand, and we offer a wide range of kitchenware, homeware and gym equipment products, including cookware, glassware, and fitness accessories.
What are your delivery charges?
For all orders placed on the Houszy website, you can select either:
• Standard Delivery: Free
• Next Day Delivery: £3.99
• Royal Mail Special Delivery Guaranteed 1PM: £10.99
My order arrived damaged - what should I do?
We always inspect and check all products before shipping, but in case the item is damaged during transit, kindly contact our friendly customer service team for assistance.
What is your return policy?
To learn more about our Return Policy, please visit our refund and return policy page.
Can I modify or cancel my order after it has been placed?
Sure, for order modification or cancellation, feel free to contact our customer service team at customersupport@houszy.co.uk or call +441214616837. They will assist you in every step.
